Last Updated: [25/4/2025]

1. Introduction

Water Flow Consulting (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you use our website (www.waterflow-ksa.com) or engage with our services. By accessing our site, you agree to this policy.

2. Information We Collect

We may collect:

  • Personal Data: Name, email, phone number, job title, and company details (provided via contact forms or inquiries).
  • Technical Data: IP address, browser type, and cookies (for analytics and site optimization).
  • Project Details: Specifications shared for service consultations.

3. How We Use Your Data

Your information helps us to:

  • Respond to inquiries and provide requested services.
  • Improve website functionality and user experience.
  • Send updates (with consent) about our solutions.
  • Comply with Saudi Arabian legal obligations (e.g., VAT invoicing).

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

  • Service Providers: Trusted partners assisting in operations (e.g., cloud hosting).
  • Legal Authorities: If required by Saudi laws or regulations.

5. Data Security

We implement measures like:

  • SSL encryption for data transfers.
  • Restricted access to personal data.
  • Regular security audits.

6. Your Rights

Under Saudi’s PDPL (Personal Data Protection Law), you may:

  • Request access to or deletion of your data.
  • Opt out of marketing communications.
  • Withdraw consent (contact: info@waterflow-ksa.com).

7. Cookies & Tracking

Our site uses cookies to:

  • Analyze traffic via Google Analytics.
  • Remember user preferences.
    You can disable cookies in browser settings.

8. Third-Party Links

We are not responsible for the privacy practices of external sites linked on our website.

9. Policy Update

Changes will be posted here with a revised “Last Updated” date.

10. Contact Us

📧 Email: info@waterflow-ksa.com
📍 Address: Al-Khobar, Saudi Arabia